The Power is in Your Hands

How can we empower our clients?  By allowing them to have access to more tools, of course.  Who isn’t online all of the time?  I know that I love scrolling through social media and reading online, especially late at night.  And like you, I want quick access to my pet’s vaccine history, to be able to request medications without a lot of rigmarole and to request appointments without having to be placed on hold after calling in.  It’s what I expect for my own human healthcare.  The only problem with that is that there are so many login areas for computer and app access; One for insurance, another for prescription requests, and even a third for my provider.  Our clients are going to have it so much easier because there will only be one login.  Here’s the icing on the cake: How about receiving a text message that gives you an update post-surgery with a pickup time?   In the near future, we will also have 2-way texting set up, as well as an app for on your phone.  So make sure that the Boiling Springs Animal Hospital has your email address!  You will receive an invitation via email to sign up for Petly.com.  Everyone’s time is valuable, and we hope to be able to make your life a little easier.

Marina